At CashMyPayment we value our customers and are committed to providing best services. Refund process will only be initiated by CashMyPayment in following conditions:
We will not pass your details on to any third party.
(i)If repayment of the loan has been done by the borrower twice by any means.
(ii)Any extra payment has been received by CashMyPayment over and above the repayment value in any case.
(iii)Repayment has been done mistakenly by the borrower unintentionally before his/her the due date of loan repayment.
If for some unforeseen reason, the client is not satisfied with our services, they may call us to seek direction on future calls. We will give our best effort to increase the satisfaction levels in such cases. We strongly recommend that before making a payment, our visitors and potential clients should read the refund policy. If the customer is eligible for the refund, then the refund amount would be credited in the respective bank account within 7 working days.
Sawalsha Leasing & Finance Private Limited - GRIEVANCE REDRESSAL CELL
We strictly follow the RBI directive and have set up an effective Grievance Redressal Cell to handle and address all manner of grievances. We always endeavour to carry out responsible lending, whereby we give just the loan which we know you will find convenient to pay back, but also recover our dues ethically. We never believe in any manner of high-handed or coercive recovery methods. But in case you have any complaints we will take up the matter seriously and address the issue within 5 working days. Call us at: +91-9311-244-325 Email us at : info@cashmypayment.com
It has come to our notice that some groups are impersonating us and trying to portray that they are part of our group and eliciting fees with the false promise of giving them loans. All are requested to be wary of such groups and their similar attempts.
No upfront fees charged by us We would like to state that we do not charge any upfront fee against our loan. Anyone charging or claiming to charge any upfront fee is not a part of our organization Call us at : +91-9311-244-325 & Email us at : info@cashmypayment.com
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